Hello Bestie Privacy Policy Last Updated: June 17, 2026 Effective Date: May 30, 2026
This Privacy Policy (the “Privacy Policy”) is incorporated by reference into the Terms of Use and End User License Agreement (the “Terms”) for Hello Bestie, including community.hellobestie.co, hellobestie.co, any related websites, mobile applications, services, features, content, memberships, events, travel opportunities, merchandise, advertising opportunities, and other offerings made available through Hello Bestie (collectively, “Hello Bestie”).
The terms “we,” “our,” and “us” refer to Hello Bestie. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through Hello Bestie and information you provide to us, including when you create an account, participate in the community, attend events, purchase memberships or merchandise, participate in travel opportunities, communicate with support, respond to surveys or promotions, or otherwise interact with Hello Bestie. Capitalized terms used in this Privacy Policy shall have the meanings set forth in this Privacy Policy or, if not defined herein, in the Terms.
We generally keep this Privacy Policy posted on Hello Bestie and encourage you to review it periodically. We may update this Privacy Policy from time to time, and any changes will become effective when the revised Privacy Policy is posted.
WHEN YOU ACCESS Hello Bestie, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, THEN IMMEDIATELY STOP ACCESSING Hello Bestie.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
By accessing and/or using Hello Bestie, you authorize us to gather, parse, and retain data related to the provision of Hello Bestie and to collect, use, and disclose information as described in this Privacy Policy. Hello Bestie is intended exclusively for adults who are at least twenty-one (21) years of age. We do not knowingly collect Personal Information from individuals under the age of 21. If we become aware that a person under the age of 21 has provided Personal Information or created an account, we may remove the information and terminate the associated account.
Collection of Personal Information Hello Bestie collects Personal Information: when you register, during use, when you communicate with us or Hello Bestie, and from other users. Hello Bestie also collects information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use Hello Bestie.
You must register to use Hello Bestie. To register, you may be required to provide Personal Information, including your first and last name, email address, mailing address, username, password, and other information necessary to create and maintain your account, verify eligibility for membership, and connect you with your local Hello Bestie community. We may also collect information related to age eligibility and membership requirements. You may also choose to provide additional profile information, such as a profile photo, biography, interests, location, social media links, event preferences, travel preferences, or other information you voluntarily share as part of your participation in the Hello Bestie community.
Information You Provide Hello Bestie may collect information from you and about your interactions with other members through the platform. For example, when you communicate with other members, participate in events, make purchases, register for travel opportunities, respond to surveys, enter promotions, or otherwise engage with the community, we may collect information you provide, including Personal Information.
For example, you may:
(a) provide your name, mailing address, email address, phone number, payment-related information, or other contact information when creating an account, purchasing a membership, registering for an event, purchasing merchandise, entering a promotion, or making a purchase;
(b) provide demographic information about yourself, such as age eligibility information, interests, location, event preferences, travel preferences, or other information when participating in surveys, questionnaires, groups, or community activities; or
(c) submit posts, comments, photos, ratings, recommendations, reviews, messages, or other User Content through Hello Bestie.
Certain information may not be personally identifiable when standing alone but may become personally identifiable when combined with other information. Whether or not you provide certain information is your choice; however, some information may be required to create an account, participate in specific activities, receive certain benefits, or access certain features of Hello Bestie.
Making Payments When you make payments through Hello Bestie, you may be required to provide Personal Information to our third-party payment processors and service providers, such as your name, billing address, and payment information. Hello Bestie does not store full payment card numbers and relies on third-party payment processors to securely process payment transactions.
Customer Support Hello Bestie may collect Personal Information through your communications with Hello Bestie, including communications with our customer support team, event coordinators, community leaders, or other representatives.
Location and Device Information Hello Bestie may collect and store information about your location and device. This information may be used to provide and improve Hello Bestie, connect you with local communities and events, personalize your experience, troubleshoot technical issues, and provide relevant content and opportunities.
Cookies, Automatic Data Collection, and Related Technologies Hello Bestie collects and stores information that is generated automatically as you use the platform, including preferences, device information, usage information, and other data. When you use, visit, or interact with Hello Bestie, we and our third-party service providers, including analytics providers, may use cookies, web beacons, pixels, log files, and similar technologies to automatically collect certain information.
We and our service providers may collect information such as your IP address, browser type, device information, operating system, pages viewed, interactions with content, referral URLs, and other usage data. This information may be used for system administration, analytics, security, troubleshooting, personalization, and improving Hello Bestie.
Cookies are small text files placed on a device to help store user preferences and improve functionality. Most browsers allow you to block, refuse, or delete cookies. However, doing so may affect the functionality of Hello Bestie and certain features may not be available or operate properly.
Analytics Services We use third-party analytics tools and service providers to help us understand how users interact with Hello Bestie. These tools may use cookies, web beacons, pixels, and similar technologies to collect information about usage patterns, device information, and interactions with the platform. We use this information to operate, maintain, improve, secure, and enhance Hello Bestie and the services we provide to our members.
How We Use and Share Your Information We may use Personal Information and other information we collect to:
• Create, maintain, and manage your account;
• Verify eligibility for membership and participation in the Hello Bestie community;
• Connect you with local communities, events, travel opportunities, and other Hello Bestie offerings;
• Process memberships, purchases, registrations, and transactions;
• Communicate with you regarding your account, events, travel opportunities, purchases, promotions, updates, and customer support requests;
• Personalize and improve your experience on Hello Bestie;
• Analyze usage trends, develop new features, and improve our products and services;
• Protect the safety, security, and integrity of Hello Bestie and its members; and
• Comply with legal obligations and enforce our Terms, Community Guidelines, and other policies.
We may share information with trusted service providers, vendors, business partners, event partners, travel providers, payment processors, analytics providers, and other third parties who assist us in operating, supporting, improving, or providing services through Hello Bestie. We may also share information when required by law, to protect our rights or the rights of others, or in Internal Use and Service Improvement
We use information, including Personal Information, for internal business purposes, to operate and maintain Hello Bestie, to provide services and support to our members, and to improve the functionality, safety, security, and user experience of Hello Bestie. We may retain and use information to develop new features, improve existing services, analyze trends, and enhance community engagement.
Communications We may send communications to the email address or other contact information you provide to verify your account, manage your membership, provide customer support, respond to inquiries, facilitate events and travel opportunities, process purchases, and communicate important information regarding Hello Bestie.
We may also communicate with you regarding activity on Hello Bestie, such as comments, messages, follows, event invitations, travel opportunities, membership updates, promotions, surveys, giveaways, contests, sweepstakes, merchandise offerings, or other community-related activities.
If you contact us with questions, comments, or requests, we may use your Personal Information to respond and may retain those communications for customer service, recordkeeping, training, legal, or operational purposes.
For security reasons, we recommend that you do not send sensitive information, such as passwords, Social Security numbers, or financial account information, through email or unsecured communications.
You may opt out of receiving promotional or marketing communications by following the unsubscribe instructions included in those communications. However, even if you opt out of promotional communications, we may continue to send transactional, administrative, operational, security, legal, membership, event, travel, purchase, or customer service communications that are necessary for the operation of Hello Bestie or your account.
Non-Personal Information We may collect, use, analyze, and share non-personal information for a variety of purposes, including operating and improving Hello Bestie, understanding user activity and trends, enhancing the user experience, developing new features, measuring the effectiveness of content and promotions, supporting events and community engagement, and maintaining the security and integrity of the platform.
We may combine non-personal information with information obtained from other sources and may share aggregated or de-identified information with service providers, business partners, advertisers, sponsors, analytics providers, and other third parties. Such information will not identify you personally.
We may use IP addresses, device information, and other technical information to:
(a) administer, maintain, and secure Hello Bestie;
(b) enforce our Terms, Community Guidelines, and other policies;
(c) comply with applicable laws, legal processes, governmental requests, or regulatory obligations;
(d) protect the rights, property, safety, and security of Hello Bestie, its members, and third parties; and
(e) respond to emergencies or situations involving potential harm to individuals or the public.
Cookies, Web Beacons, and Similar Technologies Hello Bestie and its service providers may use cookies, web beacons, pixels, log files, and similar technologies to collect information about how users access and interact with the platform. These technologies help us remember user preferences, improve functionality, analyze traffic and engagement, measure the effectiveness of communications and promotions, personalize user experiences, and support security and operational functions.
Some third-party advertisers, sponsors, analytics providers, or service providers may also use their own cookies or similar technologies. The collection and use of information by those third parties is governed by their own privacy policies and practices, not this Privacy Policy.
Mobile Devices and Application Data If you access Hello Bestie through a mobile device, we and our service providers may collect certain information about your device, including device identifiers, operating system information, mobile network information, application usage information, and other technical data associated with your use of Hello Bestie.
Certain features may require you to provide a mobile phone number, which may be associated with your account and device information. Depending on your device settings and permissions, we may also receive approximate location information to help provide local communities, events, content, and other services available through Hello Bestie.
How We Share Information We may share information we collect, including Personal Information, in the following circumstances:
• With service providers, vendors, contractors, and business partners that assist us in operating, supporting, securing, improving, or providing services through Hello Bestie;
• With payment processors, event partners, travel providers, sponsors, advertisers, analytics providers, and other third parties involved in providing products, services, events, travel opportunities, memberships, merchandise, or other offerings;
• To comply with applicable laws, regulations, legal processes, court orders, governmental requests, or law enforcement obligations;
• To protect the rights, property, safety, security, and integrity of Hello Bestie, its members, and third parties;
• In connection with a merger, acquisition, financing, sale of assets, reorganization, or other business transaction involving Hello Bestie;
• With your consent or at your direction; and
• As otherwise described in this Privacy Policy.
Service Providers We may share information, including Personal Information, with vendors, contractors, service providers, and business partners who assist us in operating, supporting, maintaining, improving, securing, or providing services through Hello Bestie. These parties may have access to information only as necessary to perform services on our behalf and are expected to protect such information in accordance with applicable laws and contractual obligations.
Information Shared with Other Members Hello Bestie is a community-based platform, and certain information you choose to provide may be visible to other members. Information displayed on your profile, posts, comments, messages, event participation, photos, recommendations, reviews, and other User Content may be viewed, copied, shared, or used by other members and, in some cases, by the public depending on the features and settings of Hello Bestie.
Any information you voluntarily post or share through Hello Bestie may become publicly available and may be collected or used by others. We are not responsible for the actions, use of information, or privacy practices of other users or third parties who access information you choose to make available through Hello Bestie.
Your use of Hello Bestie and any rights granted to Hello Bestie regarding User Content are governed by the Terms of Use and End User License Agreement, including the provisions relating to User Content and intellectual property rights.
Social Networking and Other Websites
Hello Bestie allows you to share information, including Personal Information, with social networking websites/services, such as Facebook, Instagram and Twitter. A third party site’s use of any information you disclose or authorize for sharing will be governed by the third party site’s privacy policies, and you may be able to modify your privacy settings on those third party sites.
Marketing We do not sell or rent your Personal Information to third parties for their direct marketing purposes without your consent.
Legal Compliance and Protection Notwithstanding anything to the contrary in this Privacy Policy, we may access, preserve, use, or disclose Personal Information, account information, content, or other information if we believe such action is necessary or appropriate to:
(a) comply with applicable laws, regulations, legal processes, court orders, subpoenas, governmental requests, or law enforcement requirements;
(b) respond to your requests, inquiries, or support needs;
(c) enforce our Terms, Community Guidelines, policies, and agreements;
(d) protect the rights, property, safety, security, or integrity of Hello Bestie, its members, employees, representatives, partners, service providers, or third parties; or
(e) respond to emergencies or situations involving potential harm to individuals or the public.
Business Transfers If Hello Bestie is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, change of control, or other business transaction, your information, including Personal Information, may be transferred, sold, or disclosed as part of that transaction, subject to applicable law. Any successor or acquiring entity may continue to use your information in a manner consistent with this Privacy Policy or as otherwise disclosed to you.
Consent We may disclose your Personal Information when you direct us to do so or when you otherwise provide your consent.
Sweepstakes, Contests, Promotions, and Giveaways Hello Bestie may offer giveaways, sweepstakes, contests, promotions, surveys, and similar programs. Participation in these activities may require you to provide certain information and may be subject to additional rules, terms, or conditions.
If you participate in a giveaway, sweepstakes, contest, or promotion, we may use and disclose information as necessary to administer the program, verify eligibility, select winners, fulfill prizes, communicate with participants, comply with legal requirements, and as otherwise permitted by the applicable rules governing the promotion.
Where permitted by law and the applicable promotion rules, participation may also allow Hello Bestie, sponsors, partners, or other authorized parties to use your name, username, likeness, city, state, submitted content, or other information in connection with the administration, promotion, or announcement of the promotion.
For additional information regarding User Content and related rights, please refer to the Terms of Use and End User License Agreement.
Other Information; Contact Us
Security While we take reasonable measures to protect the information we collect, no method of transmission over the Internet, electronic storage system, or security measure is completely secure. As a result, we cannot guarantee the absolute security of any information transmitted to or through Hello Bestie.
You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate precautions when sharing information through Hello Bestie. Please do not share sensitive personal, financial, medical, or other confidential information through public areas of the platform.
By using Hello Bestie or providing information to us, you consent to receive electronic communications from us regarding security, privacy, administrative matters, account activity, policy updates, and other matters related to your use of Hello Bestie.
If we become aware of a security incident involving your Personal Information, we may notify you as required by applicable law. Such notice may be provided by email, through the platform, by posting a notice on Hello Bestie, or by other legally permitted means.
Contact Us If you have questions about this Privacy Policy, your Personal Information, our privacy practices, or wish to exercise any privacy-related rights available to you, please contact us through the Support link available within Hello Bestie or by emailing support@hellobestie.co.
Children’s Privacy Hello Bestie is intended exclusively for adults who are at least twenty-one (21) years of age. We do not knowingly collect Personal Information from individuals under the age of 21.
If we become aware that an individual under the age of 21 has created an account, provided Personal Information, or otherwise used Hello Bestie, we may remove the information and terminate the associated account.
Parents, guardians, or other individuals who believe that a person under the age of 21 has provided Personal Information through Hello Bestie may contact us at support@hellobestie.co to request review and removal of the information.
For additional information regarding our commitment to child safety, please review our Child Safety Policy.
International Users Hello Bestie is operated from the United States. By accessing or using Hello Bestie, you understand and agree that your information may be transferred to, processed, stored, and maintained in the United States and other locations where our service providers operate.
If you access Hello Bestie from outside the United States, you acknowledge that privacy and data protection laws may differ from those in your jurisdiction. By using Hello Bestie and providing information to us, you consent to the collection, use, disclosure, transfer, and processing of your information as described in this Privacy Policy.
Your use of Hello Bestie, including any privacy-related disputes, is governed by the Terms of Use and End User License Agreement and the laws specified therein.
Account Deletion and Privacy Requests You may delete your account through the settings available within Hello Bestie or by contacting us at support@hellobestie.co. Please note that certain information may be retained as required by law, for legitimate business purposes, to resolve disputes, enforce agreements, or comply with legal obligations.
California Privacy Rights California residents may have additional privacy rights under applicable California law. To submit a privacy-related request or inquire about your rights, please contact us at support@hellobestie.co.
Update Your Information; Questions and Suggestions If you would like to update, correct, access, or request deletion of information associated with your account, or if you have questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at support@hellobestie.co.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted within Hello Bestie and/or on our website, and the revised Privacy Policy will become effective when posted unless otherwise stated.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of Hello Bestie following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
New Uses of Personal Information We may occasionally use Personal Information for purposes that are not specifically described in this Privacy Policy. If we materially change how we use previously collected Personal Information in a manner that is inconsistent with the privacy commitments made at the time the information was collected, we will provide notice and obtain any consent required by applicable law before implementing such changes.
Marketing Preferences and Opt-Out Rights You may opt out of receiving promotional or marketing communications from Hello Bestie by following the unsubscribe instructions included in those communications or by adjusting your communication preferences within your account settings.
You may also manage certain notification and communication preferences through the settings available within Hello Bestie.
Please note that even if you opt out of promotional communications, we may continue to send transactional, administrative, operational, legal, security, customer service, event-related, travel-related, membership-related, purchase-related, and other account-related communications that are necessary to provide Hello Bestie and manage your account.
We will make reasonable efforts to process opt-out requests as promptly as practicable. Certain features, benefits, services, or communications may not be available if you choose to limit or disable certain communication preferences.
Contact Information If you have questions about this Privacy Policy, your Personal Information, our privacy practices, or wish to exercise any privacy-related rights available to you, please email us at support@hellobestie.co. If required by law or for formal legal notices, Hello Bestie may provide additional contact information upon request.